Station Stories

Title: Shell World Disability Day Film

Duration: 2:30 minutes

Description:
A short video featuring a couple of individuals who show us why they are known as ‘Shell Champions’.

Shell World Disability Day Film Transcript

[Background music plays]
Bright, uplifting orchestral music
[Video footage]
Scene showing a woman driving in to a Shell Fuel station where she meets the forecourt manager. The forecourt manager greets the woman and directs her attention towards the oil change section. She waves at someone off camera.
Camera cuts to Senthil who looks up from a car he’s working on and acknowledges the customer’s wave with a bright smile.

[Senthil Kumar]
Site Supervisor
Cut to Senthil working on the customer’s car.

[VO by Rajani Kanth Rao]

Senthil has been working with us for the past eight years, starting at Air Gauge. He’s efficient in all the activities in the forecourt.

[Divya]
Shell Customer

He’s the life of my car.

[Video footage]
Cut to Senthil doing the oil change according to procedure.

[VO by Rajani Kanth Rao]

Customers prefer to get the oil change done by him. He’s got great inclination towards technical work.

[Video footage]
Cut to Senthil completing the oil change, closing the bonnet and sending the customer on her way.

Cut to another location, where Nagesh is seen marking attendance. His manager gives him a pat on the back and walks away.

[VO by Rajani Kanth Rao]

Nagesh has been working with us for the past twelve years.

[Video footage]
Cut to Nagesh filling fuel

[VO by Rajani Kanth Rao]

He joined as a service champion. He began his work at the Air Gauge section.

[Video footage]
Cut to Nagesh taking stock of the inventory at the Shell department store.

[VO by Rajani Kanth Rao]

He was always hardworking and keen on learning. Now he can do all the work in the petrol station.

[Video footage]

Cut to Nagesh settling the day’s accounts.

[VO by Rajani Kanth Rao]

Considering his dedication. I have promoted him to Supervisor.

[Video footage]
[Rajani Kanth Rao]

Shell Retailer
When I wanted to promote Nagesh to the role of Supervisor, I could see only one hurdle – how would he communicate with the customer?
[Video footage]

Cut to Nagesh explaining his impairment to a customer with the help of a board and communicating with ease.
[VO by Rajani Kanth Rao]

Because Nagesh has a speech and hearing impairment. He does not let that affect his work in any way. He’s now one of our best employees.
[Video footage]
Cut to Senthil performing oil change procedures.
[VO by Rajani Kanth Rao]

Senthil works as an oil change technician. Seeing his technical knowledge, one would not think he has a speech and hearing impairment. He’s very jovial, keen to learn and connects well with the customers.
[Video footage]

Retailer and Shell attendants laughing at Senthil’s jokes.
[Senthil]
Let me imitate Vijay, my favourite actor.
[Iswarya G]
Senthil’s Wife
He is a great father . he loves spending time with our children.
[Video footage]
Cut to Senthil playing with his children in his drawing room.
[Iswarya G]
The children are sad when he’s not here.
[Senthil]
When I am happy everyone is happy.
[Nagesh]
I am proud of my work and I am happy to be here.
[Super]
To those who make their journeys count through determination, talent and sheer zest for life
#inspiringjourneys
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